Utility Providers

Improve customer satisfaction, reduce your customers’ inactive time on meters, and increase customer spending with Ezra’s range of customisable credit solutions for Utility Providers. 

A partnership with Ezra means that your customers have the opportunity to top up their meters from home. So, whether or not there’s an electricity token agent nearby, and whether or not they have funds available, they can access power whenever they need it.

0 m+
transactions processed daily
0 m+
monthly active users
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customers scored monthly
$ 1 b+
worth of loans processed

How Ezra can help

Drive innovation

Transform the potential of utilities in the markets you serve

Better product development

Generate valuable insights to keep powering the potential for additional products and services

Customer satisfaction

Boost retention and referrals to keep growing your market

Our products for Utility Providers


Grow engagement and loyalty by helping your customers to pay by instalment

Token Advance Services (TAS)

Enhance your customer experience with an easy and convenient way to access credit and keep meters topped up


“Ezra fully understands the lending business and worked closely with us to align their services to our business needs with ongoing tweaks and iterations to meet performance goals. The Ezra team work fluidly to adapt and accommodate technical changes as a result of nuances across both platforms, whilst also jointly assessing how we can mitigate risk and manage operational issues.”

Touch N Go

Orange Money has partnered with Ezra and Access Bank Botswana to launch Botswana’s first Nano Loan product enabling convenient access to affordable real time credit. We are very pleased at the performance and growth of N’stakolle Loan Product and as such we recommend Ezra’s expertise for similar undertakings.

Orange Money

“I am happy to provide a recommendation for Ezra. Ezra provides airtime credit service to customers of Airtel Kenya. We confirm that they discharge their obligations well and hereby recommend them as a service provider for airtime credit service.”


“Access Bank has been working with Ezra for the past five years. The mobile based Nano Loan is the first of its kind in Mozambique, allowing customers of all levels of society to access financial services. We’ve successfully performed four million transactions in the past year alone. We would recommend Ezra Services Ltd for any similar undertaking in any geography that they choose to operate in.”


Speak to our partnership team

Get in touch to learn more about our products and services.